All individuals who take the NHCO examinations have the right to appeal decisions made by the National Healthcare Certification Organization (NHCO) with regard to certification and/or eligibility for certification and/or recertification through the following process:
Step 1: Submission of a written appeal by mail to the National Healthcare Certification Organization (NHCO) Advisory Committee with current correspondence associated with the appeal (i.e. examination denial notification) and supporting documentation (i.e. letters of recommendation, proof of graduation)
Step 2: Appeals are reviewed and considered by the NHCO Advisory Committee as frequently as they are recieved.
Step 3: Appealing candidates will be notified by National Healthcare Certification Organization (NHCO) of the final decision of the Advisory Committee. Once a decision has been made, there is no further appeal process.
Pass/fail examination scores are addressed within the NHCO’s CPT Examination Review Committee. For details on how to challenge an exam question please email [email protected]